Performance by Design's Blog

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Category Archives: Evaluation

What can we learn? ACORN & the Yakuza

What can we learn from…? A debrief of the week’s discussion

September 24, 2009 · Leave a Comment

Speaking of what not to do…

A story on the other side of being taught what not to do.

September 23, 2009 · Leave a Comment

Informal Learning supported by Formal Learning?

In a statement on Sept 16, Ms. Lewis, ACORN CEO, ordered “an immediate in-service training for all frontline staff.”

September 22, 2009 · Leave a Comment

“Reviewing Training Processes?”

“Review its training procedures?” I’m trying to figure out what this will accomplish. I don’t know what is included in ACORN’s training, but I’ll gather that there’s something in there about compliance. That bit about compliance may infer that one should go about behaving ethically, not lie, do the right thing, etc. Would showing that such information is included in training exonerate ACORN as a whole, backing up the claim that only a few employees were guilty of this behavior?

September 21, 2009 · Leave a Comment

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